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Cloud Communication 3.0
Driving Business Agility, Innovation & Customer Experience in the Digital Era

Date

15th October
2025

Location

Prestige Ferns Galaxy, Sy. No. 7/1, 7/2, 8/1A, Ambalipura, Varthur Hobli, Outer Ring Road, Bengaluru



In today’s hyper-connected, always-on world, how enterprises communicate has become a strategic differentiator. Cloud communication is no longer just a technology enabler — it is a business imperative. As organizations accelerate digital transformation, cloud-based communication platforms play a pivotal role in enhancing agility, streamlining collaboration, and elevating customer experience.

“Cloud Communication 3.0” represents the next evolution — going beyond voice and messaging to seamlessly integrate AI, automation, analytics, and omnichannel engagement. It empowers enterprises to operate with resilience, scale with efficiency, and innovate faster.

This panel brings together CXO-level leaders to explore how forward-thinking organizations leverage cloud communication to meet the demands of a dynamic business landscape. From enabling hybrid workforces to reimagining customer journeys, we’ll uncover strategies, challenges, and future-ready technologies that are shaping communication in the digital era.

In this session, you will learn about

Explore strategies that make customer engagement more impactful for organizations
Reimagine customer engagement for augmented experience and customer success.
Consulting with experts as customer engagement has become more crucial for businesses.

As an attendee, you will

Interact with industry peers and learn technology interventions to increase customer engagement, efficiency and promote customer advocacy and increase customer satisfaction.
Gain practical, actionable insights that will supercharge your customer-facing teams while streamlining your technology to leverage opportunities for customer engagement.

Register Now