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Cloud Communication 2.0 Driving Business Agility, Innovation & Customer Experience in the Digital Era
Date
27th November 2025
Location
Microsoft office, Mumbai
Time
2:30 PM onwards
In today's hyper-connected, always-on world, the way enterprises communicate has become a strategic differentiator. Cloud communication is no longer just a technology enabler — it is a business imperative. As organizations accelerate digital transformation, cloud-based communication platforms are playing a pivotal role in enhancing agility, streamlining collaboration, and elevating customer experience.
“Cloud Communication 2.0”
represents the next evolution — one that goes beyond voice and messaging to seamlessly integrate AI, automation, analytics, and omnichannel engagement. It empowers enterprises to operate with resilience, scale with efficiency, and innovate faster.This panel brings together CXO-level leaders to explore how forward-thinking organizations are leveraging cloud communication to meet the demands of a dynamic business landscape. From enabling hybrid workforces to reimagining customer journeys, we'll uncover the strategies, challenges, and future-ready technologies that are shaping communication in the digital era
This exclusive technology showcase for CXOs would offer an opportunity to:
- Explore strategies that make customer engagement more impactful for organizations.
- Reimagine customer engagement for augmented experience and customer success.
- Consult with experts as customer engagement becomes increasingly crucial for business growth.